Unable to access Box

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Maruthi Raj R

• March 19, 2025 15:45

One of our colleague is unable to access Box link as its expecting 2FA authentication but they are not getting the SMS/Messages with OTP/Pincode

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  Rona

  • March 20, 2025 19:29
  • Edited

  Hi there, 

  Welcome to Box Community and glad to assist!

  For your login related inquries, please reach out to Box Support using the affected email linked to your Box account via this link. 

  The link provided will allow you to open a ticket if you have trouble signing in. 

  Thanks for posting! 

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