Deactivated user, unable to share a folder

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Dave Hege

• March 21, 2025 09:42

Hello, I attempted to share a folder with an individual, and the response was the person's account is deactivated.  How can we proceed to get it activated?

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  Rona

  • March 21, 2025 19:39

  Hi Dave, 

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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