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Box Scamming Customer

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Isaac Conrad

I tried to cancel my subscription 2 days after renewal because I have moved on to a much better service.  Box will not let you cancel if you are past the renewal date.  In my case, they can see I didn't use their service and is refusing to cancel my service for the entire year.  This if very poor customer service.  I do not recommend Box to anyone!

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  • Rona

    Hi Isaac, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep let us know if you need further assistance. 

    Thanks for posting!

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