Box Scamming Customer

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Isaac Conrad

• April 10, 2025 21:39

I tried to cancel my subscription 2 days after renewal because I have moved on to a much better service.  Box will not let you cancel if you are past the renewal date.  In my case, they can see I didn't use their service and is refusing to cancel my service for the entire year.  This if very poor customer service.  I do not recommend Box to anyone!

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  Rona

  • April 14, 2025 21:37

  Hi Isaac, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep let us know if you need further assistance. 

  Thanks for posting!

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