Facing error in event fetch from Palo Alto XSOAR

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test test

• April 16, 2025 16:02

Hello,

We are testing integration for Palo Alto Cortex XSOAR. As an admin of box if I create an event I can fetch event.

However if a co-developer creates an app as co-admin , we are unable to fetch event from his app even though integration is successful. 

Receiving error: Failed to execute test-module command. Error: Error in API call [403] - Forbidden {"type": "error", "status": 403, "code": "forbidden", "help_url": "http://developers.box.com/docs/#errors", "message": "Authorization Failed", "request_id"

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  Rona

  • April 18, 2025 19:07

  Hi there, 

  Welcome to Box Community and glad to assist! 

  Your API query will be best answered by our Developer team. To do so, please take it to community.box.com. 

  Thanks for posting! 

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