Link issues

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Roxie

• April 18, 2025 16:59

I accidentally deleted a video with a link.  Is it possible to go back into the link from the back end and add the file so the printed link can work in the future as it should?

 

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  Rona

  • April 21, 2025 20:37
  • Edited

  Hi Roxie, 

  Welcome to Box Community and glad to assist! 

  For more context, can we confirm which was actually deleted? Did you deleted the file or its shareable link? 

  If the shared link has been removed, we can't reinstate the old shared link URL instead you must create a shared link  for your content. 

  Meanwhile, if your file has been deleted. You can go through your trash/bin to restore your content.

  To know more about content recovery, please see this article. 

  Hope it helps! 

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