Storage space is not released

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msicl jo

April 19, 2025 07:48

A large portion of my storage is not being cleared. I have tried to completely delete all my files. I should have the full 50GB available to use again. Seems like a similar problem to: https://support.box.com/hc/en-us/community/posts/19524083381011-Storage-space-is-not-released?

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msicl jo

April 21, 2025 12:38
Its been 4 days. Box storage used should be 0 out of 50GB. The number is near 25GB
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Rona

April 21, 2025 21:48
Hi there,

Welcome to Box Community!

It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.

Thanks for posting!
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msicl jo

April 29, 2025 20:00
Got it. I'm still waiting for a resolution. The other post seemed to have it sorted pretty quickly. Mine is still in the works.
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