Bad Request issue

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DebtBook API Service User

• April 29, 2025 05:01

For years, I have been downloading files using the Box API. However, the box app we use now requests reauthorization. Our administrator granted the box app permission once more.The "The API returned an error [BadRequest] invalid_grant - Grant credentials are invalid" exception is displayed, despite this.I'm connecting to the Box API using the C#.Net Windows service.Please assist in resolving the issue.Thanks!

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  Rona

  • April 29, 2025 20:03

  Hi there, 

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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