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Big issue with Word files.

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1 comment

  • France

    Hi Cesar, 

    Welcome to the Box Community!

    Looking at the error message you shared, the error is thrown by the user's Microsoft office app so it seems its more of an issue with Microsoft app and rather than Box.

    I also did check on other sources, you can check this Microsoft community article to know more about the error.

    I think contacting Microsoft support directly would be the most helpful avenue for you so they can help troubleshoot this issue.




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