Welcome to the new Box Support website. Check out all the details here on what’s changed.

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1 comment

  • France

    Hi Abhishek, 

    Welcome to the Box Community!

    We usually see this message if you access a content using a Box account linked to a different email than what was invited to access the content.

    Please make sure that when accessing a content, you are logged in to the Box account that is linked to the exact email address the invitation was sent to.

    Best,

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