Unable to preview Audio Files (m4a)
Users with PREVIEWING access are unable to preview Audio Files (m4a). Is there additional permissions to preview audio files?
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Hi Frank,
Welcome to the Box Community!
Can you check if "Watermark" is enabled for this file or the folder where the file is located?
- Box Notes, video, audio, flash, .msi, .exe, .zip, and 3D files do not support watermarking. Enabling this feature prevents previewer uploaders, viewers and previewers from viewing these file types.
Best,
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