Wrong account

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  • France

    Hi Desmond, 

    Welcome to the Box Community!
     
    This would be something our Billing team can help you with  and may require specific account information.  
     
    It seems you already have an open ticket for this issue and a resolution has been advised, please continue working with the team if you have any further questions or need assistance with about these requests.
     
    Thanks for your patience and participation in the forum!
     
    Best,
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