Migrating from one Box EDU account to another at a different institution
We have a new faculty member who used Box at her previous institution and would like to transfer the content of "heracct@prevUniversity.box.com" to her new account at "heracct@currentUniversity.box.com". Is there a utility for this or is it just a case of opening two browser windows and dragging the content from one to the other?
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Hi Mike,
Welcome to the Box Community!
Unfortunately, there is not a utility in Box that will accomplish this.
That being said, what the user can do is perform "folder ownership transfer". When performing folder ownership transfer, the user must invite the email address associated with her new account into her Box with her previous university as a collaborator (ex. Editor), and then promote her new account and modify its access to the folder as the "Owner".
More details can be found in this article: https://support.box.com/hc/en-us/articles/360044196273-Managing-Collaborators#transferfolderowner
Hope it helps! Thanks for your participation in the forum!
Best,
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Thank you. So, by making her new account at the new university the owner, the content will transfer to her new Box account? I'm trying to be specific because eventually she will lose access to the account at her previous university. We want to have the content moved so that she has access to it here at her new university.
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Hi Mike,
Yes, that is correct!
You can refer your colleague in this article to learn more about transferring folder ownership: https://support.box.com/hc/en-us/articles/360044196273-Managing-Collaborators#transferfolderowner
Thanks for your post and let us know how else we can help!
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