Downgrade Seats

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MATTEO AMATO

• July 27, 2021 12:23

I need to Downgrade my total seats. I was not aware my package including unlimited external accounts. 

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  France

  • July 27, 2021 19:30

  Hi Matteo, 

  Welcome to the Box Community!

   

  This will require our Billing team to work directly with you so I went ahead and created a ticket for you for an associate to help with your request.

   

  Kindly check your email for details and updates.

   

  Best,

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  whitney bolster

  • January 31, 2022 01:47

  I also need to downgrade my account, but I cannot figure out where to start that ticket. 

   

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