I cant access my account box.com because i dont use old phone number

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Bao Dang

• July 27, 2021 19:57

Hi Box.com,

 

Please help me access to my box.com [personal information--redacted]. i dont use my old phone number so i cant access to my account.

 

Thanks.

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  France

  • July 28, 2021 02:21

  Hi Bao, 

  Welcome to the Box Community!

   

  This might require some account specific information, so I've submitted a case to Box Support on your behalf.

   

  You should be receiving an email confirmation shortly.

   

  Best,

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• 

  Bao Dang

  • August 11, 2021 05:11

  And I'm still not supported. Please help me.

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