“Sales” can’t be opened because the original item can’t be found.
Direct edit from folder is not working anymore.
I currently have to download, edit and upload the files
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Hi Margaux,
Welcome to the Box Community!
I understand you encountered an issue accessing your Box Drive folder.
Can you try to uninstall and then re-install Box Drive from your computer and see if that helps resolve the issue for you?
To re-install Box Drive, if you are running the following macOS, you may follow the steps in this article.
- macOS Big Sur (11.5 and above), and
- macOS Monterey (12 and above)
Let us know if you have questions and we will do our best to help you!
Best,
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