Refund, you will understand.

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Michael Ross

• October 24, 2021 21:23

Hello. My project ended about October 15th. You can confirm this by my not logging on after that date except to cancel my account. I was recharged on the billing cycle but never got a chance to use it. Could you direct me to someone who could speak to me about a refund for the most recent period? Love the service, it was great while I needed it. Thank you in advance.

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• 

  France

  • October 26, 2021 18:40
  • Edited

  Hi Michael, 

  Welcome to the Box Community!

   

  This would be something our Billing team may discuss with you and it seems you already have an open ticket for this issue with one of our Billing associates.

   

  Please continue working with them and check your email for updates.

   

  Regards, 

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