file request

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Dabin Jung

• November 02, 2021 21:03

I do not see file request button

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• Official comment

  

  France

  • November 02, 2021 21:27
  • Edited

  Hi Dabin, 

  Welcome to the Box Community!

  The File request feature is currently available to all of Box paying subscription.

  If you have a personal Lite account, I'm afraid this feature will not be accessible to you but you may upgrade your account if you wish to use this feature.

  To learn more about the "File request feature", please take a look at this article: https://support.box.com/hc/en-us/articles/360045304613-Introducing-Box-File-Request

  Thanks for reaching out and let us know how else we can help!

  Best,

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• 

  Dabin Jung

  • November 02, 2021 21:33

  I am an editor of the box file in my school folder. How do I know if I am a personal lite account? 

   

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  France

  • November 03, 2021 20:12

  Hi Dabin, 

  You can find the type of account you have if you go to your Account Settings > Account tab> then scroll down to "Account details".

  Best,

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