First, I know Box does not support Mac aliases or Windows shortcuts, but up until 2.24.x they left those files alone. Users were able to create and use aliases/shortcuts on their local devices. I use Mac aliases to organize groups of files located in a master directory. It's important to my workflow.
Since the last Box Drive update on my Mac OS (Box Drive 2.24.193) my Mac will not open original files using an alias if the original file is in my Box drive. An alias file can be successfully created on my Mac in my Box drive, but the sync process changes something about the file that makes it unusable. Aliases created in a directory outside of my Box drive work fine. The Box sync does something on the Mac to the alias file to make it unusable on the Mac.
Box support requested a screencast. The link is below where you can see the corruption take place. You’ll notice on the video that the alias is created correctly. Then the Box Drive syncs online. After the sync is completed something changes with the file (notice the icon). When the alias is selected I get the Mac error message (Item “filename” is used by macOS and can’t be opened.)
Box support just replies that they don't support aliases. I know that. At the same time, I don't want them to break them either. Any help you can offer would be greatly appreciated.
Macbook Pro 14" 2021
M1 Pro Chip
Mac OS Monterey (12.0.1)
Box Drive 2.24.193
(Just updated to Box Drive 2.24.198. Same result)
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