Box filling my Hard Disk

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Serge van der Haegen

• November 12, 2021 11:25

URGENT REQUEST

After updating my Mac to the latest OS my Box app is not a located as a Remote Disk but as CloudStorage and it seems it fills my Hard Disk as it constantly increase. Also BoxDrive is requesting to Download each Folder (the small cloud has an arrow into it). My Hard Disk will be soon full and I need urgently help to understand how to stop this. Thanks.

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  France

  • November 12, 2021 20:07

  Hi Serge, 

  Welcome to the Box Community!

   

  This would be something our Box Support team would like to investigate with you and may require specific account information.  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

   

  Please check your email for details and updates.

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