Co-Admin: Updating Ownership, Accessing Billing

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  • France

    Hi Ashley, 

    Welcome to the Box Community!

    Please be advised that only the Primary Admin can access to the Billing Information section of your account in the Admin console. For other billing related questions, please go ahead and submit a ticket to our Billing team on this page.

    About changing your permission on a folder from co-owner to owner (transferring folder ownership), only the owner of the folder may perform this as stated in this article: Managing Collaborators- Transferring Folder Ownership

    Hope this is helpful. Please let me know if you have any questions and I will do my best to help.

    I hope this information is helpful, 

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