Error processing payment for business free trial
Hi, i would like to start Business Free trial account but after putting in my payment information, it showed an error message:
There was an error processing your request.
We were unable to process your payment information. Please double check that all fields are filled out correctly and try again, or visit support.box.com for further assistance.
Can someone please help me?
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Hi Adeline,
Welcome to the Box Community!This would be something our Billing team would like to investigate with you and may require specific account information.It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.Thanks for your patience and please comeback and let us know how it goes.
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