Seeing as I can't create a support ticket with the basic account, I'll start here.
I'm trying to bulk-download a whole folder of images. I can download single and grouped (using shift+click) images, but when I try to download the whole folder I receive this error message: "Problems downloading archive".
I've also attempted downloading a zip archive of the folder using the Box API. I've gotten all the way down to getting the zip download URL, but it doesn't work. I've tried using GET but the download_status indicates there are zero total files. When I paste the zip download URL into my browser, it downloads a zip but the zip is empty.
FYI the folder size is 15.7 GB.
Any help would be very much appreciated.
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