Location not available

Follow

New post

Theodoros Charitidis

• December 06, 2021 08:02

Hello, i get this message below. It seems like I don't have internet connection, but this is not right. I have a connection. What is it going wrong?

 

 

0

• 

  France

  • December 06, 2021 21:18

  Hi Theodore, 

  Welcome to the Box Community!

  Can you check if you are logged in on Box Drive and if its is running in the task manager?

  Try also connecting to a different network and see if that makes any difference.

  If the issue persists, please go ahead and submit a ticket to Product Support so they can further investigate and help in troubleshooting this issue.

  0

  Comment actions Permalink
• 

  Keerthanaa Ellur

  • February 27, 2023 20:02
  • Edited

  

  I have the same issue, tried all the solutions stated above. How can I access the folder. I can access it through box website but not my desktop. What should I do?

  0

  Comment actions Permalink

Please sign in to leave a comment.