Over billed by Box for Sharing files
I just noticed I have been charged for quite some time a monthly fee for each person I share a file with. Does anyone know how to get a refund for this charge?
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Hi Christian,
Welcome to the Box Community!
Have you checked out this billing article on Requesting a Refund: https://support.box.com/hc/en-us/articles/360044192753-Requesting-a-RefundThis may be relevant to your problem with the next steps.Thanks for reaching out and let us know how else we can help!
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