downgrade
How do I downgrade my account to the free individual one? I "reactivated" my $60/ month plan just now, as it was the only way I could find to ask this question, I hope I won't be charged anything, now.
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Hi Michelle,
Welcome to the Box Community!This would be something our Billing team can assist you with and will require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.Please check your email for details and updates.Thanks for posting and stay safe!
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