Old files and folders are missing on BOX
Box files and folders which I am part of are not vsible now.I need help on this
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Hi Sailaja,
Welcome to the Box Community!
There can be a couple of reasons as to why a collaborative folder that you do not own is no longer visible from your account:
- The owner of the collaborative folder has removed you as a collaborator on the collaborative folder.
- The content has been deleted
- The folder owner's account is not on "Active" status.
In any of the above scenario, the best way to get a clarification or resolve this issue would be to contact the folder owner of the collaborative folder and check if their account is active, and request that they re-invite you to that folder again.
Hope this information helps! If you have other questions, please let us know and we will do our best to help you!
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How can we get the folders which he has uploaded under below link:
- The folder owner's account is not on "Active" status.
Kyndryl | Powered by Box
- The folder owner's account is not on "Active" status.
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