Failed - Network Error
I have certain files that can no longer be downloaded. The error is consistent, but does not apply to every file. Just some. Size doesn't seem to be the cause. One of the files is 130 MB in size, and I can download another similar size file okay. I've tried downloading them on my Android phone, and still seeing the same error. The download will kick off, and it will consistently download the same percentage of the file before bombing out with "Failed - Network Error".
For the 130 Mb file, it downloads 88Mb okay and then stops. Every time. Similar for other files - the amount that is downloaded is consistent.
I've tried Firebox, Chrome and my Android phone. Seeing the same error across all of them.
Can anyone help?
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Hi Andrew,
Welcome to the Box Community!
Have you tried to connect to other networks to see if it makes any difference when downloading files from Box ( e.i. office, home / Wifi or cellular data)?
I also recommend checking this article on Common issues with Downloads in Box for some troubleshooting tips and see if it helps resolve this issue for you.
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