Welcome to the new Box Support website. Check out all the details here on what’s changed.

Box Status

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3 comments

Date Votes
  • France

    Hi there, 

    Welcome to the Box Community!

    To change the Primary Email address associated with your Box account, you first need to link another email as a Secondary email. A confirmation email will be sent to your added email and once that email is confirmed, you will see the options to "Make it Primary" and "Remove" .
    • Make it Primary - this allows you to change the Primary email for your Box
    • Remove - this allows you to unlink that email from Box
    You can check out this article for more details: Managing Account Settings.
     
    Thanks for reaching out and please let us know how else we can help!
     
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  • Jim Balatero

    France In my case, I am not receiving any confirmation email.

     

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  • Box User

    Also there is no way to even find my email address on box on my ipad

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