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Can't upload to shared drive

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Jai Amin

Hello,

I am on a shared drive with a client and have editor access. However, I have never been able to successfully upload a document to the Box drive. The upload will always fail. Can someone help me resolve?

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  • Official comment
    Aira

    Hi there, 

    Welcome to Box Community! 

    To isolate the issue, may I please have the screenshot of the error message if there is and the size of the file you're trying to upload?

    Looking forward in assisting you!

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