Lost files

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Lucia de Assis Cirio Da Costa

• January 28, 2022 12:32

hi, I had access to a shared folder, but yesterday with the departure of a team member, we lost access, my backup was corrupted, is it possible to access these files again?

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• Official comment

  

  Aira

  • February 01, 2022 00:48

  Hi Lucia, 

  Welcome to the Box Community! 

  If you lost access to a shared link, you need to directly communicate to the owner of the files. For security reason, we cannot provide you access to the files. 

  Best, 

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