Cant access file dated 29.5.2019

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Mandeep Singh Buttar

• February 04, 2022 11:15

Hi

We had received a file on 29.5.2019.

We need to access that file again but are unable to do so. Could you please look into the matter.

Kind regards

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• 

  France

  • February 07, 2022 18:48
  • Edited

  Hi Mandeep, 

  Welcome to the Box Community!

  I understand that you've received a file back in 2019 and need to access it again.

  To confirm, were you accessing this file via a Shared link?

  Do you receive any sort of error message when you open the link, if so, can you share it to us to we can take a closer look?

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