document content now empty after HSI applied and removed
Hi. I applied the HSI encryption to a folder by mistake. When I removed it, all the content in the documents had disappeared but the documents themselves were still there. It looks like the documents were just added as v. 1 today. There were two Powerpoint files, a Word file and 2 mp4 files
It only happened in one folder that I know of. I had applied HSI to multiple folders.
Is there a way to recover the documents and their content?
Thank you for your help.
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Official comment
Hi Christine,
Welcome to the Box Community!
I would suggest to check your Trash folder. Here's an article to help you manage your Trash: https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash
Best,
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