Cannot access Admin Console

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Lin, David

• February 15, 2022 00:24

Anyone else getting a blank screen when accessing the Admin Console?

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  Lin, David

  • February 15, 2022 00:36

  OK, after 45 minutes down we're back.

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  Aira

  • February 15, 2022 00:44

  Hi David, 

  Glad to hear that! 

  For further assistance, please submit a ticket here: https://support.box.com/hc/en-us/requests/new

  Make sure to login to your account when submitting a ticket. 

  Best, 

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  UUVisalia

  • July 16, 2022 21:23

  In your help file, https://support.box.com/hc/en-us/articles/360043695714-Admin-Console-Guide, you write, "Access your settings and other functions via links in the lefthand navigation of the Admin Console." My problem is that I seem not to have access to the Admin Console. 

  I have logged in to our Admin account, but the "lefthand navigation" of the web page appears no different from when I log in as an Editor. For your reference, I have attached a screenshot of that portion of the web page. Please advise. 

  PS. My AccountID is available on request

  

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  Zion Lutheran Church

  • August 01, 2022 14:24

  I have the same exact issue. I see the same menu options as UUVisalia.

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