The Admin Console is available in all Box tariffs Business Starter and above. (Free developer accounts also have access to a limited subset of Admin Console functions.) Admins and Co-admins in organizations will have an Admin Console link at the bottom left of the Box navigation bar. Click Admin Console to get access to your organization's administrative functions. The functions you see depend on several factors:
- Some functions, such as Shield, Governance, and GxP require either a specific plan/tariff or additional paid add-ons.
- Co-admin permissions can determine which functions that Co-admins have access to.
In this admin console overview, you’ll learn all there is to know about the Admin Console, your tool for adding users, building groups, customizing security settings, and much more.
Access your settings and other functions via links in the lefthand navigation of the Admin Console. In most cases, clicking one of these links displays a page with many settings and options arranged logically under a series of tabs that display across the top of the Admin Console screen.
Insights is an administrator dashboard that provides a comprehensive view of your organization’s Box usage, storage, and deployment statistics. For more information, see Admin Insights and Platform Insights.
Users and Groups
The Users and Groups tab is where you’ll add or remove users, manage their settings, and convert unmanaged users to manage users. You can also create groups and manage membership. See Understanding User Management to start building your Box team.
Within the Groups tab you can conveniently manage folder membership for sets of users, like departments or project teams. See Creating and Managing Groups for more info.
This feature is available only to Enterprise admins.
Click Content to be able to access, share, lock, and get details about the content files in each of your user's Box accounts. For more information, check out our guide below:
All Box business accounts are equipped with simple but powerful reporting functionality. From the Reports tab you can run a variety of account-wide reports: usage logs, file/user statistics and security audits. For more information, check out our guide below:
Click Classification to create, modify, and delete security classification labels for content in your organization's Box deployment. See Classification Labels, Automated Classification (Classification Policies), and Microsoft Information Protection Integration for more information.
Click Shield to create detection rules and access policies based on classification labels. See Introducing Box Shield for more information.
Click Governance to create and configure policies, holds, and a range of other techniques to keep your organization's content secure.
Click Relay to create and configure workflow automations t
The Platform tab enables you to manage your enterprise's development sandboxes.
Click Apps to control which applications managed users are permitted to use. For more information:
Account & Billing
Click Account & Billing to modify your Box account and reach the Box sales team.
Click Enterprise Settings to manage your account’s global settings. Any rules set here apply to each of your users, so choose wisely.
The Enterprise Settings home page includes an at-a-glance view of your most important security and usage settings organization-wide. In many cases you can modify these settings directly from this page. You can also click the relevant tabs to make these changes, or to access all of the settings available to you.
Enterprise Settings tabs include:
From this tab you can configure basic information about your account, such as your company name and sub-domain, whether you can customize individual settings for your users, and how many versions of a file Box should retain.
From this tab you can access a host of options for controlling how users sign up for and log in to Box.
For more information on Box's security options:
Content & Sharing
From the Content & Sharing tab you can apply defaults that affect shared links throughout your account.
For more information:
From this tab you can set account-wide options for email and real-time notifications. Real-time notifications display right within the Box website when your collaborators take action. Plus, each real-time notification contains a link that takes you right to the item in question. Email notifications can also be adjusted at enterprise-wide, account-wide, and folder specific levels.
For more info on setting email notifications on an enterprise level, check out the following article:
From this tab, you can manage several account-wide settings. They’ll apply as defaults for your users, but can be adjusted individually at the sub-account level later on.
The most important thing you’ll do here is choose the New User Defaults. This enables you to apply default settings for every new user, which saves you time in the future.
From this tab you can get visibility into all account activity—including users and their files—and manage how content is shared and accessed from both inside and outside the company. For more info on all available features, check out the article below:
Click this tab to configure and enable Device Trust for your organization.
Device Trust is available to Enterprise customers and higher. Business and Business Plus customers can only configure Device Pinning on this tab.
Box Device Trust
Set up specific security criteria a device needs to meet in order for its user to access your company's Box account through different Box applications.
For more information on Device Trust, please read the Device Trust Overview.
Box Device Pinning
Monitor usage and/or restrict the number of unique devices a user can utilize to access different Box applications, such as Box Sync, Box Mobile Applications, etc.).
For more information on Device Pinning, please read the Device Pinning Overview.
From this tab you access Sign permission settings. These include
- enabling and disabling Box Sign,
- enabling and disabling template creation,
- enabling and disabling access to legal settings, such as granting co-admins access to Box Sign legal settings,
- enabling, disabling, previewing, and customizing the Electronic Record and Signature Consent Disclosure (ERSD) your enterprise displays with Box Sign.