Storage full & Upgrade account failed.
Hi,
My box storage is full and reach maximum limit. I try to upgrade the box account the business plan but failed to do it.
There was an error processing your request.
Your account needs further verification, please submit a ticket at support.box.com.
What should i do now?
Please guide me. Thanks
Regards,
Arthur
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Official comment
Hi Arthur,
Welcome to the Box Community!
Box billing team can help look into this.
Please go ahead and send an email to billing@box.com and one of our billing support representative will reach out to you to help with your upgrade.
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