Storage full & Upgrade account failed.

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Sonobee Ultrasound

• February 17, 2022 00:50

Hi,

 

My box storage is full and reach maximum limit. I try to upgrade the box account the business plan but failed to do it.

There was an error processing your request.

Your account needs further verification, please submit a ticket at support.box.com.

 

 

What should i do now?

 

Please guide me. Thanks

 

Regards,

Arthur

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• Official comment

  

  France

  • February 17, 2022 19:08

  Hi Arthur, 

  Welcome to the Box Community!

  Box billing team can help look into this.

  Please go ahead and send an email to billing@box.com and one of our billing support representative will reach out to you to help with your upgrade.

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