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Box Status

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4 comments

Date Votes
  • Official comment
    France

    Hi there, 

    Welcome to the Box Community!

    You may follow the steps in this article on how to cancel your Box account: Cancel Your Box Account

    Best,

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  • AJ

    Hi there,

    Welcome to the Box Community! 
     
    To ensure the cancellation of your Box account is addressed immediately, please have the account administrator follow the steps below specific to your account type. The account administrator will receive a confirmation email once the cancellation has been processed.

    Personal Pro

    1. Sign into your Box.com account

    2. Visit https://app.box.com/account

    3. Under the Account Details, click 'Cancel Account'

    4. Complete survey and click 'Continue'

    5. Confirm cancellation by clicking 'Permanently Cancel My Account'

    • Please note the account will cancel at the end of the service term

    If you are having trouble canceling your account, please email cancel@box.com.               

    https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account 

    Hope this helps. 

    Best,

     

     

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  • Jacqueline Fox

    Please cancel my Box subscription? TRAIL SUBSCRIPTION BEGINNING APRIL 18, 2022 Please cancel today April 18 2022

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  • Cai Yun LIAO

    Hi 

    how to cancel my account from other organization, I want join myself company organization, but fails.

    Best regards,

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