I want to close my box account
-
Official comment
Hi there,
Welcome to the Box Community!
You may follow the steps in this article on how to cancel your Box account: Cancel Your Box Account
Best,
Comment actions -
Hi there,
Welcome to the Box Community!To ensure the cancellation of your Box account is addressed immediately, please have the account administrator follow the steps below specific to your account type. The account administrator will receive a confirmation email once the cancellation has been processed.Personal Pro
1. Sign into your Box.com account
2. Visit https://app.box.com/account
3. Under the Account Details, click 'Cancel Account'
4. Complete survey and click 'Continue'
5. Confirm cancellation by clicking 'Permanently Cancel My Account'
- Please note the account will cancel at the end of the service term
If you are having trouble canceling your account, please email cancel@box.com.
https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account
Hope this helps.
Best,
Please sign in to leave a comment.
Comments
4 comments