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Why Windows 10 indexing of Box folder not possible with Bix Drive app

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I M

Hi,

After switching from "old" Box Sync super simple and efficient app to Box Drive, indexing of Box folder is not possible in Windows 10. I found very inconvenient to use new searching method which requires to EVERY time to open "Search in this folder" from folder context menu in order to search. You can imagine how is that frustrating for someone who because of nature of work has to do search in that way hundred times per day, and who done that in past just using typing and let windows indexing to do the work and fast retrieve files. Can you provide some workaround for this, and if not can you tell me do you plan to fix that in product roadmap?

Tnx,

Ivan 

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2 comments

Date Votes
  • Official comment
    France
    • Edited

    Hi Ivan,

    Welcome to the Box Community!

    The search feature you are inquiring is currently not supported with Box Drive on Windows machines and is currently a known limitation. 

    You can find more information in our support article here: Windows Specific Known Issues for Box Drive :

    •  Windows search tools such as Cortana or File Explorer search do not return Box Drive results. Use Box Drive's search tool instead.
    I appreciate your feedback and would highly recommend that you send this directly to our Product Team through Box Pulse for possible consideration and implementation in the future. 
     
    Best Regards,
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  • christian steinway

    In other words, "We're not interested in your workflow that we are impairing. The customer is not important, we are."

    3
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