Box Drive no longer works on Mac OS Mohave

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Pradeep K Gupta

• March 17, 2022 01:06

The drive was working fine, until Box made an automatic update the drive app. After that the drive app no longer works. Box refuses to provide any support other than post on this community website. If anyone knows of a solution, I will gladly hearing about it.

Pradeep Gupta

 

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  Aira

  • March 17, 2022 03:35

  Hi there,

  Welcome to the Box Community!

  For me to check, may I please have the following: 

  • Was there an error message? Could you provide a screenshot?
  • What OS and version are you using?
  • Have you tried to uninstall/reinstall the app? If not, please see the article below: 

  Uninstall: https://support.box.com/hc/en-us/articles/360044196293-Uninstalling-Box-Drive

  Install: https://support.box.com/hc/en-us/articles/360043697474-Installing-and-Updating-Box-Drive

  Please let me know how it goes.

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  Dheerja Arora

  • September 07, 2022 13:25

  Hi Aira 

  I have the same issue. I have tried uninstalling and installing more than 5 times now. 

  Box was working perfectly and one day it just stopped working.

  Attached the error for your reference and details of the Mac OS I have  

   

   

  

   

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