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Box Drive archiving to hard drive

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Christopher Elmore

I just converted from Sync to Drive. My understanding is that all files would be moved from Sync to Drive, but if some files were unable to be moved to drive, they would placed in the Archive folder on the hard drive. However, it appears that almost all, if not all files, were uploaded to drive and also placed in archive. How can I be sure everything is either all on drive so that deleting the archive is safe? OR that everything was archived so I can undue the drive migration? Going through thousands of files to see if each file is in either or both places is not feasible. Thank you.

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  • France

    Hi Christopher, 

    Welcome to the Box Community!

    I understand that you've switched to using Box Drive from Box Sync. When you launch Box Drive and log in, Drive prompts you to uninstall Box Sync. The uninstallation is a one-click, guided experience, which generally only takes minutes. After the uninstallation, Box Drive automatically cleans up all “up-to-date” Sync content from your machine (that is, content that has synced to Box). All items not uploaded and did not sync to Box are left in the original folder, and that folder is renamed to Archived - Box Sync.

    You can then review these items and either upload them manually to Box Drive or delete them. This process can restore a significant amount of space to your hard drive. It also ensures you don’t accidentally preserve any content such as sensitive customer or company data that poses a business risk if you leave it behind,

    Check out these articles to learn more on getting started with Box Drive:

    Thanks for reaching out and if you have any questions, please let us know!

    Best,

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  • Christopher Elmore

    Thank you, but that does not fully address the problem. When I did the box driver conversion from Syn it appears that most if not all the documents were uploaded to the Box Driver, but it also put most if not all the files in the archived folder. First glance is showing nearly everything duplicated. There are thousands of files and going through them one by one to determine if a file made it to the driver or archive is no feasible. Is there any way to confirm this without doing a file by file review?

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