Incorrect storage usage
Dear Box Team,
Please run the Skript and add the X Folder so I can check storage usage.
I'm pretty sure my storage is 5 and not the maximum of 10gb...
Thanks for applying your fix.
Kindest regards
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Official comment
Hi Stefan,
Welcome to the Box Community!
I have cleared your storage and it should be updated on your end now. You may check this article as to why this issue occurs: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
If there's anything else that I can help, please let me know.
Comment actions -
Hi, you have to open a ticket directly with BOX, only them can clear the wrong storage allocation. Good luck.
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