Storage used

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Matthew Meehan

• March 27, 2022 07:26

Hello,

I want to contact Box Support to help me with my storage usage count.

Please run the script to fix the storage size issue.

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  Aira

  • March 27, 2022 23:49

  Hi Matthew, 

  Welcome to the Box Community! 

  I have updated your storage in our system. Kindly check on your end and let me know how it goes. You may check this article as to why this issue occurs: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks!

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  Matthew Meehan

  • March 28, 2022 10:48

  Hi Aira

  This has worked perfectly.

  Thanks

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