Free storage error

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Andres Gilbert

• March 27, 2022 21:17

Hi after deleting files my free storage space amount is incorreect, please check and fix this for me if you would, thanks!!

Andres

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  Aira

  • March 28, 2022 00:20

  Hi there. 

  Welcome to the Box Community!

  I have cleared your storage and it should be updated on your end now. You may refer to this article as to why this issue occurs: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks!

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