Downgrading Service

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Hank Perret

• April 07, 2022 18:14

Our account will auto renew next week. We'd like to downgrade our plan and would like to discuss our options before renewal.  I have not been able to submit a support ticket. Can someone help me?

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• Official comment

  

  France

  • April 07, 2022 19:10
  • Edited

  Hi Henry,

  Welcome to the Box Community!

  If you are looking to downgrade your Box subscription, please go ahead and send an email to Box Cancellations team at cancel@box.com.

  Account administrators can submit a downgrade request by emailing cancel@box.com. Please provide the plan type to which you would like to downgrade. You can view here a side-by-side comparison of our offerings.

  For more details, please check out this article: https://support.box.com/hc/en-us/articles/360043694314-Downgrading-Your-Box-Account

  Thanks for reaching out and please let me know if you have other questions!

  Best,

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