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Cannot enable Box Sign

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Masako Shirai

We cannot enable Box Sign. We have "Business Plus" plan.

When I try to enable the feature in the Admin Console, I get the following message:

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You do not have access to change enterprise settings, contact your administrator for assistance.
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Please could you help? Thank you for your time.

 

 

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  • Aira

    Hi there, 

    Welcome to the Box Community! 

    This issue should be best addressed by our Product Support. I have created a ticket for you and you should be able to receive an update on your email. 

    Thanks!

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