help me get back my deleted files from the thrash

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Muhaimin

• April 22, 2022 07:52

I just need to recover files that have been deleted from the thrash

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  France

  • April 22, 2022 20:22

  Hi Muhaimin, 

  Welcome to the Box Community!

  I understand that you have deleted items in your Trash that you need to recover. The 14-day grace period during which Product Support can recover your content is currently applicable for any paying customers. I've checked your profile and I see that you have a Personal Free account with Box so I'm afraid that this recovery grace period does not apply to your type of account.

  For more details about your Box Trash, please take a look at this article: https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash

  Best regards,

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