Unable to receive notifications

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Krushan Inani

• May 06, 2022 08:17

Hi, 

 

I am unable to receive the Box email notifications for the items being uploaded in Avod folder. Could you please help

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  France

  • May 06, 2022 19:20

  Hi Krushan, 

  Welcome to the Box Community, I'm happy to help!

  End users in a Box can manage account wide settings by manually adjusting their email notification in the Account Settings > Notifications menu. 

  In addition, different users collaborating in a folder can set their own specific Folder level email notifications in the folder "Settings" (if allowed by the folder owner).

  Check out this article for more information and to make sure that you have configured your email notifications on folders you own and joined: https://support.box.com/hc/en-us/articles/360043696014-Understanding-Box-Folder-Settings#emailnotifications

  Thanks for reaching out and please let us know if you have any question!

  Regards,

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