Welcome to the new Box Support website. Check out all the details here on what’s changed.

10.7 GB of 10.0 GB used but I cleared out my files

New post

Comments

2 comments

  • France

    Hi Sherri, 

    Welcome to the Box Community, I'm happy to help!

    I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now be seeing the correct storage size available in your Box.

    Feel free to write back in if you have any questions for me!

    Best regards,

    1
    Comment actions Permalink
  • Sherri Locker

    Thank you SO much! That exactly did the trick. Awesome, I appreciate your quick response and you fixing the issue.

    If I have an opportunity to leave you feedback I'll leave you 5 stars!

    0
    Comment actions Permalink

Please sign in to leave a comment.